Announcement
Welcome to Zen Fox Studio! Here you'll find handmade gifts of Unique Zen Gardens, Thoughtful Handmade Gifts, and more. Be sure to Favorite my shop! I am always working on new ideas and one of a kind items to add weekly.
PLEASE NOTE: Due to shipping delays from COVID-19 and USPS, packages may not arrive within the estimated time frame. The postal system is experiencing an increase in mail volume and packages are stuck in transit longer than usual. Orders will continue to ship out within 3-6 Business Days from purchase, but they may take up to 12+ days to arrive, even Priority Mail. Delivery dates are Not Guaranteed at this time. Thank you for your patience and understanding. Please refer to the listing shipping info and your order confirmation email for Ship By dates.
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Featured items
Items
All Items
Reviews
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Rose on Mar 16, 2024
5 out of 5 starsI got this for my mother because she loves zen gardens and sea creatures. She really liked it and we even got an extra octopus for the garden. Thanks a bunch!!
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Terri on Mar 15, 2024
5 out of 5 starsLoved it! Such fun! My office mate started playing with it right away! GREAT quality and just as described. Thank you!
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Jill on Mar 1, 2024
5 out of 5 starsAdorable item, well-packaged, and arrived timely—very happy with it!
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Carrie on Mar 28, 2024
5 out of 5 starsBought this as a present for my 23 y/o and they loved it. Super cute and nice quality! Definitely recommend.
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Rosalie on Mar 28, 2024
5 out of 5 starsItem shipped quick and it’s the perfect addition to my office!
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Emily on Mar 27, 2024
5 out of 5 starsThe item came in time and was packaged beautifully - would definitely order again
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Katrina on Mar 13, 2024
5 out of 5 starsI love this little zen garden! It’s so unique and I can’t wait to set it up at my desk. Thank you!
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nicole j almaraz on Mar 11, 2024
5 out of 5 starsabsolutely love this item!! customer service was outstanding, i had a special order and the seller was very responsive and helpful.
Updates
About ZenFoxStudio
Unique Gifts to Bring You Peace, Joy, & Happiness
Shop members
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Sarah
Owner, Creator, Designer, Photographer, Do It All!
My passion is to create unique and beautiful things. Currently my focus is making whimsical and fun Mini Zen Gardens. All designs in my shop are handmade by me in my home studio.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Shipping & Processing Times
Items will be shipped within the time frame specified on the listing's Shipping section. Zen Fox Studio provides tracking numbers so you will have an estimate when your purchase will arrive. Delivery Dates are Not Guaranteed. Please check your email for Purchase Confirmation information and Processing Time. Processing time is in Business Days and excludes weekends. If an item is ordered Friday, the first business day is Monday.
Shipping is calculated for multiple item orders. Shipping Overages are Refunded once the item ships. Please contact me if you have any questions regarding the shipping cost for a multiple item order.
Large packages or packages containing orders over $50 will require Signature Confirmation.
Domestic Orders Ship via USPS (within the United States)
Zen Fox Studio ships items via USPS First Class or USPS Priority Mail depending on weight and size of the package. Items will typically arrive between 2-12 days of being shipped. During the Holiday Season, Packages may take 14+ days to arrive after shipping. Packages may be stuck In Transit because of severe delays in the postal system due to an increase in mail volume paired with the pandemic. If an item is needed by a specific date, please message me Before ordering to ensure that I can accommodate your request.
Wrong Address or Returned to Sender
Please make sure that the shipping address is correct when placing your order. The address provided to Zen Fox Studio by Etsy will be used when the payment is processed unless told otherwise. If the address is incorrect, the buyer is responsible for additional shipping charges.
If package is Returned to Sender because of insufficient or incorrect address, and customer requests a refund rather than reshipping, customer will be refunded item price minus the cost of shipping.
Shipping Issues - Stolen or Delayed
Zen Fox Studio is Not Responsible for Missing or Stolen packages if tracking shows Delivered. It is the responsibility of the customer to first check with their family members, neighbors, postal carrier, and post office for the package. If you have concerns of package theft, please contact me to purchase Signature Confirmation or Insurance. Customers are responsible for providing an address to a secured location for packages.
Delivery times are Not Guaranteed. Due to increased volume of mail during the holiday season, Zen Fox Studio cannot be held responsible for a package once it has been accepted by the USPS.
Shipping Issues - Incorrect, Damaged, or Lost
If there are any issues with your order, please contact me upon receipt.
If an order arrives damaged, please contact me upon receipt. Send clear pictures of the damaged item and I will work with you to decide the next step such as sending a replacement, issuing a partial refund, or accepting a return of the item.
For shipping issues at fault of the post office, such as lost in transit, etc., it is the responsibility of the customer to first check with their postal carrier and post office. After 15 days, once USPS allows a claim to be made, Zen Fox Studio will file a claim with USPS and decide with the customer the next step. Refunds will be made at 5 weeks after the ship date, in order to allow time for the Lost package to show up.
International Orders
International Buyers are responsible for any customs and import taxes that may apply. It is the buyers responsibility to know the laws of their own country and that Zen Fox Studio is not responsible for delays due to customs. If package is refused by the buyer or not picked up from the post office and returned, the original item's cost will be refunded to the buyer once the package has been received by the seller. Buyer will only receive a refund for the item price and will not receive a refund for the shipping cost.
Delivery Dates Are Not Guaranteed
Please contact me BEFORE placing your order if it is needed by a specific date to ensure that I can accommodate your request or to purchase Expedited Shipping. Please be aware that most items are Made to Order and there may be orders ahead of yours, especially during the holidays. End of November and during December, packages may take 12+ Days to arrive once shipped. If an order is placed with a note stating the item is need by a specific date, Zen Fox Studio reserves the right to contact you and Cancel the order within 24 hours if it will not arrive in time. Please contact me before placing an order if you would like to Rush your order for an additional fee.
FAQs and Content © Zen Fox Studio
Seller details
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